Returns & Exchanges

At Vermont Teddy Bear, we want you to love your new fashion finds; if you are not completely satisfied, we offer a lifetime guarantee and a flexible 90-day return window for all apparel and accessories. Simply ensure items are in their original condition to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn apparel in its original packaging, ensuring all tags remain attached to the garments.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund progress.